IT Management Maturity Model Workshop
IT Management Maturity Model Workshop
About The Workshop
This workshop is an advanced level workshop that introduces participants to the "IT Management Maturity Model" covering by that, its 5 main pillars - Governance, Budgeting, Acquisition, Organization and Workforce, Program and Project Management - and the ways of integrating them to achieve the best results throughout your organization.
Course Outline
Mature IT Management in a Private Sector Organization
- Definition of IT Management
- The importance of IT for an organization
Governance
- Definition and attributes of Governance
- Level of visibility and involvement of senior leaders in the management and oversight of IT resources
- Effective delegation of decision making and proper reporting
- Performance metrics that reflect successful maturity
Budgeting
- Definition and attributes of budgeting
- Visibility of IT resources
- Setting processes for planning, programming, and budgeting stages
- Metrics to define successful maturity
Acquisition
- Definition and attributes of Acquisition
- Accountability for cost, schedule, performance, and security
- Investment and portfolio management maturity metrics
Organization and Workforce
- Definition and attributes of Organization and Workforce
- Showcasing various organizational models and workforce implications
- Defining roles, responsibilities, and authorities
- Workforce maturity metrics
Program and Project Management
- Definition and attributes of Program Management
- Defining roles, responsibilities, and authorities
- Institutionalizing program and project management disciplines
- Program and project management maturity metrics
Integration of the Five Functions
- Interactions between the five functions
- Self Assessment and Action Plan Development
- Ongoing measurement and improvement
About The Trainer
The trainer, ITIL, PMP, ISO, COBIT Certified, has been an ICT professional, trainer, and consultant since 2003, working with multinational companies in Lebanon, UAE, Cyprus and UK.
Other Details
Venue: Padova Hotel, Sin El fil, Beirut.
Workshop includes lunch and two coffee breaks.
For more details contact: 03 - 985498 or
email us on: info@cconsults.com